We provide unparalleled technical support from a dedicated and highly qualified staff. Several support methods are available to meet your needs. Our Technical Support Teams are available to assist you with any issues you may have while using our software or services. Support Teams are available from 6:00 am to 10:00 pm Pacific Time. Please feel free to contact us by phone at 1-800-4SYNERG, email at firstname.lastname@example.org, or use the live chat feature found on this website and in the HealthCare Assistant Web Edition.
HealthCare Synergy, Inc. uses an online support ticket system. If you log onto the Support portal, you can create and track your support tickets. Additional Guides and How-To's are also available when logged in.
For more FAQ's (Frequently Asked Questions) and How-To guides (more guides are forthcoming!), browse our information database, found on the support portal for commonly asked questions relating to Synergy’s products. Log into the portal to find even more guides!
We offer live Web-Based Chat through the box that can be seen throughout this website in the bottom-left corner of each page. If you are a user of the Web Edition software solution, you will see this same chat box within the application. This chat feature is actively monitored during support hours.
Check out our Training and Events Calendar to learn about our upcoming events and training schedule!